{"id":1382,"date":"2026-07-30T14:08:49","date_gmt":"2026-07-30T14:08:49","guid":{"rendered":"https:\/\/www.pro-expert.rs\/odstetni-zahtev\/"},"modified":"2026-07-30T14:08:49","modified_gmt":"2026-07-30T14:08:49","slug":"tazminat-talebi","status":"publish","type":"post","link":"https:\/\/www.pro-expert.rs\/tr\/tazminat-talebi\/","title":{"rendered":"Tazminat talebi: neleri i\u00e7erir ve hangi kalemler en s\u0131k atlan\u0131r"},"content":{"rendered":"<p>Tazminat talebi, sigorta \u015firketinden zarar\u0131n\u0131z\u0131n kar\u015f\u0131lanmas\u0131n\u0131 istedi\u011finiz yaz\u0131l\u0131 taleptir. Ne kadar d\u00fczg\u00fcn haz\u0131rland\u0131\u011f\u0131 ve delil unsurlar\u0131yla ne kadar belgelendi\u011fi, s\u00fcrecin ne kadar s\u00fcrece\u011fini ve sonu\u00e7ta ne \u00f6l\u00e7\u00fcde ba\u015far\u0131l\u0131 olaca\u011f\u0131n\u0131 belirler.<\/p>\n<h2>Tazminat talebi neleri i\u00e7erir<\/h2>\n<ul>\n<li>Talep edene, ara\u00e7 sahibine ve araca ili\u015fkin bilgiler<\/li>\n<li>Zarar do\u011furan olaya ili\u015fkin bilgiler: tarih, saat, yer ve k\u0131sa a\u00e7\u0131klama<\/li>\n<li>Tazminat\u0131n hangi esasa dayan\u0131larak istendi\u011fi ve poli\u00e7e numaras\u0131<\/li>\n<li>Olu\u015fan zarar\u0131n tarifi (ara\u00e7ta tespit edilen hasarlar)<\/li>\n<li>Ba\u011f\u0131ms\u0131z eksper taraf\u0131ndan belirlenmi\u015fse talep edilen tazminat\u0131n tutar\u0131<\/li>\n<li>Eklenen belgelerin listesi<\/li>\n<li>\u00d6deme bilgileri (\u00f6deme talimat\u0131)<\/li>\n<li>ve di\u011ferleri<\/li>\n<\/ul>\n<h2>Talep edilebilecek zarar t\u00fcrleri<\/h2>\n<p>Takdir edilen hasar ya da onar\u0131m masraf\u0131 \u00fczerinden hesaplanan maddi hasar tutar\u0131n\u0131n yan\u0131 s\u0131ra, hasar g\u00f6ren taraf\u0131n belirli durumlarda hak sahibi oldu\u011fu kalemler de talebe eklenebilir:<\/p>\n<ul>\n<li><strong>Hasar ve yap\u0131lan onar\u0131m sonras\u0131nda arac\u0131n de\u011fer kayb\u0131<\/strong><\/li>\n<li><strong>\u00c7ekici ve ara\u00e7 muhafaza masraflar\u0131<\/strong><\/li>\n<li><strong>Onar\u0131m s\u00fcresince ikame ara\u00e7 masraf\u0131<\/strong><\/li>\n<li><strong>Yoksun kal\u0131nan kazan\u00e7<\/strong> &#8211;<strong> ara\u00e7la mesleki faaliyet y\u00fcr\u00fct\u00fcld\u00fc\u011f\u00fcnde<\/strong><\/li>\n<li><strong>Hasar tespiti veya bilirki\u015fi inceleme masraflar\u0131<\/strong><\/li>\n<li><strong>Belge ve delil temini masraflar\u0131<\/strong><\/li>\n<\/ul>\n<h2>Hasar tutar\u0131 nas\u0131l belirlenir<\/h2>\n<p>Tutar g\u00f6t\u00fcr\u00fc olarak takdir edilmez. Hasarlar\u0131n d\u00f6k\u00fcm\u00fc, onar\u0131m ve par\u00e7a de\u011fi\u015fimi i\u00e7in gerekli i\u015flemlerin tan\u0131mlanmas\u0131 ve bu i\u015flere ili\u015fkin i\u015f\u00e7ilik normlar\u0131n\u0131n belirlenmesiyle saptan\u0131r. Bunlar\u0131n tamam\u0131 ara\u00e7 hasar tutana\u011f\u0131na i\u015flenir ve devam\u0131nda <a href=\"https:\/\/www.pro-expert.rs\/tr\/arac-hasar-tespiti\/\">uzmanca haz\u0131rlanm\u0131\u015f hasar raporu<\/a> ile hasar tutar\u0131n\u0131n tespiti tamamlan\u0131r. Talebe ek olarak sunulan hasar tespiti, adil bir tazminat elde etmenizin en g\u00fc\u00e7l\u00fc dayana\u011f\u0131d\u0131r.<\/p>\n<p>Hasar, \u00fcretim y\u0131l\u0131 eski bir ara\u00e7ta olu\u015fmu\u015fsa ya da arac\u0131n ya\u015f\u0131ndan ba\u011f\u0131ms\u0131z olarak a\u011f\u0131r hasarl\u0131 bir ara\u00e7 s\u00f6z konusuysa <a href=\"https:\/\/www.pro-expert.rs\/tr\/arac-deger-tespiti\/\">ara\u00e7 de\u011ferinin<\/a> belirlenmesi yap\u0131l\u0131r, ard\u0131ndan bu de\u011fer olu\u015fan hasar tutar\u0131n\u0131n hesab\u0131yla kar\u015f\u0131la\u015ft\u0131r\u0131l\u0131r ve hasar\u0131n k\u0131smi mi yoksa pert mi say\u0131laca\u011f\u0131 buna g\u00f6re belirlenir.<\/p>\n<h2>Talebi kim sunar<\/h2>\n<p>Talebi \u00e7o\u011funlukla zarar g\u00f6ren, yani ruhsatta kay\u0131tl\u0131 ara\u00e7 sahibi sunar. Arac\u0131 bir ba\u015fkas\u0131 kullan\u0131yorsa, \u00f6rne\u011fin sahibinin verdi\u011fi yetki belgesiyle, o ki\u015finin tazminat s\u00fcrecinde hangi i\u015flemler i\u00e7in yetkili oldu\u011fu ve \u00f6zellikle belirlenen tazminat\u0131n tahsiline yetkili olup olmad\u0131\u011f\u0131 kontrol edilir.<\/p>\n<p>T\u00fczel ki\u015filerde talebi yetkili ki\u015fi imzalar, \u015firket ka\u015fe kullan\u0131yorsa ka\u015feyle birlikte.<\/p>\n<h2>Do\u011frudan tahsil ve trafik sigortas\u0131 \u00fczerinden tahsil<\/h2>\n<p>\u0130ki yol vard\u0131r ve kolayca birbirine kar\u0131\u015ft\u0131r\u0131l\u0131r:<\/p>\n<ul>\n<li><strong>Sorumlu taraf\u0131n trafik sigortas\u0131 \u00fczerinden.<\/strong> Talep, kazaya sebep olan ki\u015finin sigortal\u0131 oldu\u011fu \u015firkete gider.<\/li>\n<li><strong>Kendi kasko poli\u00e7eniz \u00fczerinden.<\/strong> Talep, kasko sigortas\u0131 s\u00f6zle\u015fmesi uyar\u0131nca ve varsa muafiyet uygulanarak, s\u00f6zle\u015fmeyle al\u0131nan teminat kapsam\u0131nda kendi sigorta \u015firketinize gider.<\/li>\n<\/ul>\n<p>Se\u00e7ti\u011finiz yol tutar\u0131, s\u00fcreleri ve sigortadaki hasars\u0131zl\u0131k indirimini ya da di\u011fer avantajlar\u0131 kaybedip kaybetmeyece\u011finizi etkiler. Karar vermeden \u00f6nce \u015fartlar\u0131 okuyun.<\/p>\n<h2>\u0130yi gerek\u00e7elendirilmi\u015f bir talep nas\u0131l olur<\/h2>\n<p>Zay\u0131f talep bir tutar yazar. \u0130yi talep, o tutara nas\u0131l ula\u015f\u0131ld\u0131\u011f\u0131n\u0131 g\u00f6sterir, yani tarafs\u0131z bir hasar eksperi taraf\u0131ndan yap\u0131lm\u0131\u015f hasar tespitiyle. Bu \u015fu demektir:<\/p>\n<ul>\n<li>Hasarlar\u0131n kalem kalem d\u00f6k\u00fcm\u00fc,<\/li>\n<li>Her kalem i\u00e7in tan\u0131mlanm\u0131\u015f onar\u0131m i\u015flemi, de\u011fi\u015fim ya da onar\u0131m<\/li>\n<li>Fiyat kayna\u011f\u0131 ve gerekli i\u015f normlar\u0131yla birlikte par\u00e7a ve i\u015f\u00e7ilik hesab\u0131<\/li>\n<li>Varsa de\u011fer kayb\u0131n\u0131n ayr\u0131ca g\u00f6sterilmesi<\/li>\n<li>Her kalemi destekleyen foto\u011fraf dok\u00fcmantasyonu<\/li>\n<\/ul>\n<p>B\u00f6yle bir talebi g\u00f6t\u00fcr\u00fc olarak reddetmek ya da tart\u0131\u015fmaya a\u00e7mak zordur.<\/p>\n<h2>En s\u0131k ret gerek\u00e7eleri<\/h2>\n<ul>\n<li>Hasar\u0131n ge\u00e7 ihbar edilmesi<\/li>\n<li>Eksik belge<\/li>\n<li>Hasarlar\u0131n ihbar edilen olayda olu\u015fmad\u0131\u011f\u0131 iddias\u0131<\/li>\n<li>Daha \u00f6nceden de var olan hasarlar<\/li>\n<li>Poli\u00e7e \u015fartlar\u0131na g\u00f6re teminat\u0131 ortadan kald\u0131ran durumlar<\/li>\n<\/ul>\n<p>Hasarlar\u0131n s\u00f6z konusu olayda olu\u015fmad\u0131\u011f\u0131 iddias\u0131 \u00f6zellikle a\u011f\u0131rd\u0131r, \u00e7\u00fcnk\u00fc olay\u0131n kendisi tart\u0131\u015fmaya a\u00e7\u0131l\u0131r ve talep edenin d\u00fcr\u00fcstl\u00fc\u011f\u00fc ile niyeti \u015f\u00fcpheye d\u00fc\u015fer. Bu durumda <a href=\"https:\/\/www.pro-expert.rs\/tr\/kaza-rekonstruksiyonu\/\">trafik kazas\u0131 ekspertizi<\/a> kapsam\u0131nda hasar uyumlulu\u011fu analizi yap\u0131l\u0131r ve hasarlar\u0131n anlat\u0131lan \u015fekilde olu\u015fup olu\u015famayaca\u011f\u0131 belirlenir.<\/p>\n<p>Her durumda hem zarar g\u00f6ren hem de ihbar edilen olay\u0131n di\u011fer taraflar\u0131, olay\u0131n ak\u0131\u015f\u0131n\u0131 do\u011fru anlatmak ve yaln\u0131zca s\u00f6z konusu olayda olu\u015fan hasarlar\u0131 bildirmek zorundad\u0131r.<\/p>\n<h2>S\u00fcreler ve delillerin saklanmas\u0131<\/h2>\n<p>Hasar ihbar\u0131 ve talebin i\u015fleme al\u0131nmas\u0131na ili\u015fkin s\u00fcreler mevzuatta ve sigorta \u015fartlar\u0131nda d\u00fczenlenmi\u015ftir ve poli\u00e7e t\u00fcr\u00fcne g\u00f6re de\u011fi\u015fir. Ba\u015fkas\u0131n\u0131n deneyimine g\u00fcvenmek yerine kendi \u015fartlar\u0131n\u0131z\u0131 kontrol edin, \u00e7\u00fcnk\u00fc h\u00fck\u00fcmler de\u011fi\u015fiyor.<\/p>\n<p>S\u00fcrelerden ba\u011f\u0131ms\u0131z olarak basit bir kural ge\u00e7erlidir: sundu\u011funuz her \u015feyi yaz\u0131l\u0131 sunun ve teslim kan\u0131t\u0131n\u0131 saklay\u0131n. Foto\u011fraflar\u0131, yaz\u0131\u015fmalar\u0131, proforma faturalar\u0131 ve raporlar\u0131 dosya nihai olarak \u00e7\u00f6z\u00fclene kadar saklay\u0131n. S\u00f6zl\u00fc anla\u015fmalar\u0131 ve telefon g\u00f6r\u00fc\u015fmelerini sonradan kimse do\u011frulayamaz.<\/p>\n<h2>Ara\u00e7 zaten onar\u0131ld\u0131ysa<\/h2>\n<p>Ekspertiz \u00f6ncesinde yap\u0131lan onar\u0131m s\u00fcreci zorla\u015ft\u0131r\u0131r, ancak imkans\u0131z k\u0131lmaz. Bu durumda onar\u0131m \u00f6ncesi hasar foto\u011fraflar\u0131, tak\u0131lan par\u00e7alar\u0131n d\u00f6k\u00fcm\u00fcn\u00fc i\u00e7eren servis faturalar\u0131 ve de\u011fi\u015fen par\u00e7alar\u0131n kayd\u0131 belirleyici olur. Eski par\u00e7alar elinizdeyse saklay\u0131n.<\/p>\n<p>Bu nedenle, hasar bir eksper taraf\u0131ndan usul\u00fcne uygun bi\u00e7imde tespit edilip foto\u011fraflanmadan arac\u0131n onar\u0131lmamas\u0131 tavsiye edilir. Birka\u00e7 g\u00fcn beklemek \u00e7o\u011fu zaman tutar fark\u0131ndan daha de\u011ferlidir.<\/p>\n<h2>\u0130tiraz ve ekinde ne gider<\/h2>\n<p>\u0130tiraz\u0131n ekinde ikna edici bir mektup de\u011fil, delil gider. Kullan\u0131lan y\u00f6ntemi gerek\u00e7elendiren ve hesaptaki fark\u0131 g\u00f6steren ba\u011f\u0131ms\u0131z rapor en g\u00fc\u00e7l\u00fc ektir. Uyu\u015fmazl\u0131k s\u00fcrerse ayn\u0131 rapor dava s\u00fcrecinde de delil olarak kullan\u0131labilir.<\/p>\n<h2>Talep reddedildi\u011finde ya da d\u00fc\u015f\u00fcr\u00fcld\u00fc\u011f\u00fcnde<\/h2>\n<p>Ret ya da indirim s\u00fcrecin sonu de\u011fildir. \u0130tiraz etme imkan\u0131n\u0131z vard\u0131r ve itiraz\u0131n ekinde delil gider. Kullan\u0131lan y\u00f6ntemi gerek\u00e7elendiren ve hesaptaki fark\u0131 g\u00f6steren ba\u011f\u0131ms\u0131z rapor tam da b\u00f6yle bir delildir.<\/p>\n<p>T\u00fcm s\u00fcreci <a href=\"https:\/\/www.pro-expert.rs\/tr\/avrupa-kaza-tutanagi\/\">Avrupa kaza tutana\u011f\u0131<\/a> yaz\u0131m\u0131zda ve <a href=\"https:\/\/www.pro-expert.rs\/tr\/sigortadan-hasar-tazminati\/\">sigortadan hasar tazminat\u0131<\/a> yaz\u0131m\u0131zda ayr\u0131nt\u0131l\u0131 olarak anlatt\u0131k.<\/p>\n<p>Rapor haz\u0131rlanmas\u0131 ya da tavsiye i\u00e7in <a href=\"https:\/\/www.pro-expert.rs\/tr\/iletisim\/\">bizimle ileti\u015fime ge\u00e7in<\/a>.<\/p>\n<h2>S\u0131k sorulan sorular<\/h2>\n<h3>Tazminat talebi mutlaka neleri i\u00e7erir?<\/h3>\n<p>Talep edene ve hasarl\u0131 araca ili\u015fkin bilgileri, olay\u0131n tarifini, kar\u015f\u0131 taraf\u0131n sorumlulu\u011funun dayana\u011f\u0131n\u0131, talep edilen tutarlar\u0131n kalem kalem d\u00f6k\u00fcm\u00fcn\u00fc ve her kalemi destekleyen delilleri. Tutar\u0131 gerek\u00e7elendirilmeyen talepler \u00e7o\u011funlukla d\u00fc\u015f\u00fcr\u00fcl\u00fcr.<\/p>\n<h3>\u0130kame ara\u00e7 masraf\u0131n\u0131 da talep edebilir miyim?<\/h3>\n<p>Arac\u0131n size gerekli oldu\u011funu ve masraf\u0131n ger\u00e7ekten do\u011fdu\u011funu kan\u0131tlayabiliyorsan\u0131z edebilirsiniz. Kira s\u00f6zle\u015fmesi, fatura ve onar\u0131m s\u00fcresine ili\u015fkin kan\u0131t gerekir. Ticari ara\u00e7larda ayr\u0131ca yoksun kal\u0131nan kazan\u00e7 da talep edilir.<\/p>\n<h3>Talep reddedilir ya da d\u00fc\u015f\u00fcr\u00fcl\u00fcrse ne olur?<\/h3>\n<p>Eksik delillerle ya da hesaba itiraz eden ba\u011f\u0131ms\u0131z bir raporla itiraz sunulur. \u00d6nemli olan, itiraz\u0131n ayn\u0131 talebi tekrar etmemesi, kararda belirtilen ret gerek\u00e7esini tam olarak kar\u015f\u0131lamas\u0131d\u0131r.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tazminat talebi neleri i\u00e7ermeli, onar\u0131m masraf\u0131 d\u0131\u015f\u0131nda hangi zarar kalemleri talep edilebilir ve talep reddedildi\u011finde ya da d\u00fc\u015f\u00fcr\u00fcld\u00fc\u011f\u00fcnde ne yapmal\u0131.<\/p>\n","protected":false},"author":2,"featured_media":1383,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[91],"tags":[],"class_list":["post-1382","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sigorta-tazminat"],"_links":{"self":[{"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/posts\/1382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/comments?post=1382"}],"version-history":[{"count":0,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/posts\/1382\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/media\/1383"}],"wp:attachment":[{"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/media?parent=1382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/categories?post=1382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/tags?post=1382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}