{"id":1366,"date":"2026-07-30T14:08:49","date_gmt":"2026-07-30T14:08:49","guid":{"rendered":"https:\/\/www.pro-expert.rs\/naplata-stete-od-osiguranja\/"},"modified":"2026-07-30T14:08:49","modified_gmt":"2026-07-30T14:08:49","slug":"sigortadan-hasar-tazminati","status":"publish","type":"post","link":"https:\/\/www.pro-expert.rs\/tr\/sigortadan-hasar-tazminati\/","title":{"rendered":"Sigortadan hasar tazminat\u0131: ad\u0131mlar, belgeler ve s\u0131k kar\u015f\u0131la\u015f\u0131lan tuzaklar"},"content":{"rendered":"<p>Sigortadan hasar tazminat\u0131n\u0131n al\u0131nmas\u0131, ad\u0131mlar\u0131 belli olan bir s\u00fcre\u00e7tir. Hatalar \u00e7o\u011funlukla en ba\u015fta yap\u0131l\u0131r, sonu\u00e7lar\u0131 ise en sonda, teklif edilen tutar ger\u00e7ek onar\u0131m masraf\u0131n\u0131 kar\u015f\u0131lamad\u0131\u011f\u0131nda g\u00f6r\u00fcl\u00fcr.<\/p>\n<h2>Tazminat\u0131 hangi esasa dayanarak talep ediyorsunuz<\/h2>\n<p>Her \u015feyden \u00f6nce kimin \u00f6deyece\u011finin net olmas\u0131 gerekir. \u0130ki temel yol vard\u0131r:<\/p>\n<ul>\n<li><strong>Di\u011fer taraf\u0131n trafik sigortas\u0131.<\/strong> Kazadan di\u011fer s\u00fcr\u00fcc\u00fc sorumluysa talebinizi onun sigorta \u015firketine sunars\u0131n\u0131z.<\/li>\n<li><strong>Kendi kasko sigortan\u0131z.<\/strong> Sorumlu sizseniz ya da sorumluluk belirlenmemi\u015fse tazminat\u0131, s\u00f6zle\u015fmeyle ald\u0131\u011f\u0131n\u0131z teminat kapsam\u0131nda kendi kasko poli\u00e7enizden talep edersiniz.<\/li>\n<\/ul>\n<p>Bu iki yolun s\u00fcreleri, gerekli belgeleri ve hesaplama bi\u00e7imi farkl\u0131d\u0131r. Hasar\u0131 ihbar etmeden \u00f6nce poli\u00e7enizi okuyun.<\/p>\n<h2>S\u00fcre\u00e7teki ad\u0131mlar<\/h2>\n<ol>\n<li><strong>Olay yerinde belgeleme.<\/strong> Ara\u00e7lar hareket ettirilmeden \u00f6nce \u00e7ekilmi\u015f foto\u011fraflar ve usul\u00fcne uygun doldurulmu\u015f <a href=\"https:\/\/www.pro-expert.rs\/tr\/avrupa-kaza-tutanagi\/\">Avrupa kaza tutana\u011f\u0131<\/a> ya da polis tutana\u011f\u0131.<\/li>\n<li><strong>Hasar ihbar\u0131.<\/strong> Sigorta \u015fartlar\u0131nda \u00f6ng\u00f6r\u00fclen s\u00fcre i\u00e7inde sigorta \u015firketine ihbarda bulunursunuz. Geciktirmeyin, \u00e7\u00fcnk\u00fc ge\u00e7 ihbar itiraz gerek\u00e7esi olabiliyor.<\/li>\n<li><strong>Arac\u0131n incelenmesi.<\/strong> \u015eirketin eksperi arac\u0131 inceler, hasarlar\u0131 listeler ve tutanak d\u00fczenler.<\/li>\n<li><strong>Hasar hesab\u0131.<\/strong> Onar\u0131m masraf\u0131 belirlenir ya da onar\u0131m ekonomik olarak makul de\u011filse hasar pert ilan edilir.<\/li>\n<li><strong>Teklif ve \u00f6deme.<\/strong> Teklif edilen tutar\u0131 i\u00e7eren hesab\u0131 al\u0131rs\u0131n\u0131z.<\/li>\n<\/ol>\n<h2>Size gereken belgeler<\/h2>\n<ul>\n<li>Avrupa kaza tutana\u011f\u0131 veya polis tutana\u011f\u0131<\/li>\n<li>S\u00fcr\u00fcc\u00fc belgesi ve ruhsat<\/li>\n<li>Tazminat talep etti\u011finiz poli\u00e7e<\/li>\n<li>Hasarlar\u0131n ve olay yerinin foto\u011fraflar\u0131<\/li>\n<li>Onar\u0131m yap\u0131ld\u0131ysa servisin proforma faturas\u0131 veya faturas\u0131<\/li>\n<li>\u00d6deme bilgileri<\/li>\n<\/ul>\n<h2>Tutar ger\u00e7ek hasara denk gelmedi\u011finde<\/h2>\n<p>Yaz\u0131n\u0131n en \u00f6nemli b\u00f6l\u00fcm\u00fc buras\u0131. Teklif edilen tutar birka\u00e7 nedenle ger\u00e7ek masraf\u0131n alt\u0131nda kalabiliyor:<\/p>\n<ul>\n<li><strong>Gizli hasarlar kapsama al\u0131nmam\u0131\u015ft\u0131r.<\/strong> Hasar\u0131n bir b\u00f6l\u00fcm\u00fc ancak s\u00f6k\u00fcm s\u0131ras\u0131nda g\u00f6r\u00fcl\u00fcr.<\/li>\n<li><strong>Par\u00e7alara amortisman uygulanm\u0131\u015ft\u0131r<\/strong>, b\u00f6ylece yeni par\u00e7a eksiltilerek hesaplan\u0131r.<\/li>\n<li><strong>Hesap, size uygun serviste ge\u00e7erli olan<\/strong> ger\u00e7ek par\u00e7a ve i\u015f\u00e7ilik fiyatlar\u0131na denk gelmeyen fiyatlar \u00fczerinden yap\u0131lm\u0131\u015ft\u0131r.<\/li>\n<li><strong>Arac\u0131n hasar ve onar\u0131m sonras\u0131 de\u011fer kayb\u0131 hesaplanmam\u0131\u015ft\u0131r.<\/strong><\/li>\n<li><strong>Ara\u00e7, ger\u00e7e\u011finden d\u00fc\u015f\u00fck bir de\u011fer esas al\u0131narak pert ilan edilmi\u015ftir.<\/strong><\/li>\n<\/ul>\n<p>B\u00fct\u00fcn bu durumlarda <a href=\"https:\/\/www.pro-expert.rs\/tr\/arac-hasar-tespiti\/\">ba\u011f\u0131ms\u0131z hasar tespiti<\/a> talep etme hakk\u0131n\u0131z vard\u0131r. Ba\u011f\u0131ms\u0131z eksperin raporu, itiraz i\u00e7in, \u015firketle pazarl\u0131k i\u00e7in ve i\u015f oraya var\u0131rsa dava s\u00fcreci i\u00e7in dayanak olu\u015fturur.<\/p>\n<p>Pert durumunda arac\u0131n hangi de\u011fer \u00fczerinden hesapland\u0131\u011f\u0131 da kritiktir. Ara\u00e7 de\u011ferinin nas\u0131l belirlendi\u011fini ve <a href=\"https:\/\/www.pro-expert.rs\/tr\/arac-katalog-degeri\/\">katalog de\u011ferinin<\/a> ne oldu\u011funu ayr\u0131 bir yaz\u0131da ele ald\u0131k.<\/p>\n<h2>Par\u00e7a amortisman\u0131, en tart\u0131\u015fmal\u0131 kalem<\/h2>\n<p>Trafik sigortas\u0131 kapsam\u0131ndaki tazminatlarda uygulamada, de\u011fi\u015fen par\u00e7alar i\u00e7in s\u0131k s\u0131k amortisman indirimi uygulan\u0131r. Buradaki mant\u0131k, daha eski bir araca yeni par\u00e7a tak\u0131lmas\u0131yla ara\u00e7 sahibinin elindekinden daha de\u011ferli bir \u015fey elde etmesidir.<\/p>\n<p>Sorun, indirimin hakl\u0131 olmad\u0131\u011f\u0131 par\u00e7alara uygulanmas\u0131 ya da oran\u0131n arac\u0131n o ya\u015f\u0131 ve durumu i\u00e7in al\u0131\u015f\u0131lm\u0131\u015f\u0131n \u00fczerinde olmas\u0131 halinde ba\u015flar. Bu, ba\u011f\u0131ms\u0131z raporun fark\u0131 en s\u0131k ortaya koydu\u011fu kalemlerden biridir.<\/p>\n<h2>Hasar ne zaman pert ilan edilir<\/h2>\n<p>Pert, ara\u00e7 a\u011f\u0131r hasarl\u0131 g\u00f6r\u00fcnd\u00fc\u011f\u00fc i\u00e7in de\u011fil, onar\u0131m masraf\u0131 ara\u00e7 de\u011ferine g\u00f6re belirli bir oran\u0131 a\u015ft\u0131\u011f\u0131 i\u00e7in ilan edilir. Bu nedenle pert durumunda <strong>ara\u00e7 de\u011feri en az hasar tespiti kadar \u00f6nemlidir<\/strong>.<\/p>\n<p>Arac\u0131n\u0131z\u0131n de\u011feri oldu\u011fundan d\u00fc\u015f\u00fck belirlenmi\u015fse pert daha \u00e7abuk ilan edilir ve daha az tutar al\u0131rs\u0131n\u0131z. De\u011ferin nas\u0131l belirlendi\u011fini <a href=\"https:\/\/www.pro-expert.rs\/tr\/arac-katalog-degeri\/\">ara\u00e7 katalog de\u011feri<\/a> yaz\u0131m\u0131zda anlatt\u0131k.<\/p>\n<h2>Onar\u0131m sonras\u0131 de\u011fer kayb\u0131<\/h2>\n<p>\u00d6nemli bir hasar alm\u0131\u015f ara\u00e7, onar\u0131m kaliteli yap\u0131lm\u0131\u015f olsa bile piyasada daha az eder. Bu fark ger\u00e7ek bir zarard\u0131r ve talep edilebilir, ancak kendili\u011finden hesaba kat\u0131ld\u0131\u011f\u0131 nadirdir. Arac\u0131n olay \u00f6ncesi ve sonras\u0131 de\u011ferleri kar\u015f\u0131la\u015ft\u0131r\u0131larak ayr\u0131ca belirlenir.<\/p>\n<h2>R\u00fccu, sigortan\u0131n paray\u0131 geri istemesi<\/h2>\n<p>Hasar, zarar g\u00f6rene \u00f6dendi\u011fi halde sorumlu s\u00fcr\u00fcc\u00fcn\u00fcn teminat hakk\u0131n\u0131 kaybetmesine yol a\u00e7an ko\u015fullar varsa \u015firket, \u00f6dedi\u011fi tutar\u0131n iadesini ondan talep edebilir. Bu t\u00fcr s\u00fcre\u00e7lerde hem hasar\u0131n tutar\u0131 hem de olay\u0131n olu\u015f \u015fekli s\u0131k s\u0131k tart\u0131\u015f\u0131l\u0131r, bu nedenle ba\u011f\u0131ms\u0131z rapor kendisinden r\u00fccu talep edilen taraf i\u00e7in de yararl\u0131d\u0131r.<\/p>\n<h2>S\u00fcreler ve sab\u0131r<\/h2>\n<p>Talebin i\u015fleme al\u0131nmas\u0131na ili\u015fkin s\u00fcreler mevzuatta ve sigorta \u015fartlar\u0131nda d\u00fczenlenmi\u015ftir. Yaz\u0131\u015fmalar\u0131n\u0131z\u0131 yaz\u0131l\u0131 y\u00fcr\u00fct\u00fcn ve her belgenin teslim edildi\u011fine dair kan\u0131t\u0131 saklay\u0131n. S\u00f6zl\u00fc anla\u015fmalar\u0131 sonradan kimse do\u011frulayamaz.<\/p>\n<h2>Filosu olan bir \u015firketseniz<\/h2>\n<p>Filolarda kay\u0131p yaln\u0131zca hasar tutar\u0131yla \u00f6l\u00e7\u00fclmez, arac\u0131n kullan\u0131m d\u0131\u015f\u0131 kald\u0131\u011f\u0131 s\u00fcreyle de \u00f6l\u00e7\u00fcl\u00fcr. Bu nedenle ihbardan arac\u0131n filoya d\u00f6nmesine kadar t\u00fcm s\u00fcreci <a href=\"https:\/\/www.pro-expert.rs\/tr\/filo-destek-hizmetleri\/\">filo destek hizmetleri<\/a> kapsam\u0131nda \u00fcstleniyoruz.<\/p>\n<p>Somut olay\u0131n\u0131z hakk\u0131nda tavsiye i\u00e7in <a href=\"https:\/\/www.pro-expert.rs\/tr\/iletisim\/\">bizi aray\u0131n<\/a>.<\/p>\n<h2>S\u0131k sorulan sorular<\/h2>\n<h3>Serviste onar\u0131m yerine nakit \u00f6deme talep edebilir miyim?<\/h3>\n<p>\u00c7o\u011fu durumda onar\u0131m ile nakit tazminat aras\u0131nda se\u00e7im yapabilirsiniz, ancak bu, tazminat\u0131n hangi esasa dayand\u0131\u011f\u0131na ve somut poli\u00e7enin \u015fartlar\u0131na ba\u011fl\u0131d\u0131r. Nakit tazminatta hesap, par\u00e7a amortisman\u0131 nedeniyle daha s\u0131k eksiltilir, bu y\u00fczden karar vermeden \u00f6nce her iki se\u00e7ene\u011fi de kontrol etmekte fayda vard\u0131r.<\/p>\n<h3>Sigorta neden amortisman nedeniyle tutar\u0131 d\u00fc\u015f\u00fcrd\u00fc?<\/h3>\n<p>\u00c7\u00fcnk\u00fc zaten y\u0131pranm\u0131\u015f bir par\u00e7an\u0131n yerine yeni par\u00e7a tak\u0131l\u0131yor ve arac\u0131n onar\u0131mla kaybetti\u011finden biraz daha fazla de\u011fer kazand\u0131\u011f\u0131 kabul ediliyor. Tart\u0131\u015fmal\u0131 olan bu oran\u0131n ne kadar oldu\u011fudur ve bu, gerek\u00e7eli bir raporla en s\u0131k ba\u015far\u0131yla itiraz edilen kalemdir.<\/p>\n<h3>Teklif edilen tutar ger\u00e7ek hasardan azsa ne yapmal\u0131y\u0131m?<\/h3>\n<p>\u0130lk ad\u0131m, fark\u0131n nereden kaynakland\u0131\u011f\u0131n\u0131 g\u00f6steren ba\u011f\u0131ms\u0131z hasar tespitidir: par\u00e7a fiyatlar\u0131ndan, i\u015f\u00e7ilik saatlerinden, hasar\u0131n kapsam\u0131ndan ya da amortismandan. B\u00f6yle bir raporla hesaba itiraz edilir.<\/p>\n<h3>Ara\u00e7 onar\u0131ld\u0131ktan sonra hasar tazmin edilebilir mi?<\/h3>\n<p>Edilebilir, ancak daha zordur. Onar\u0131m \u00f6ncesi hasar foto\u011fraflar\u0131, faturalar ve tak\u0131lan par\u00e7alarla yap\u0131lan i\u015flerin d\u00f6k\u00fcm\u00fc gerekir. Bu y\u00fczden onar\u0131ma ba\u015flamadan \u00f6nce her \u015feyin foto\u011fraflanmas\u0131 ve saklanmas\u0131 \u00f6nemlidir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tazminat\u0131 hangi esasa dayanarak talep edersiniz, ad\u0131mlar nelerdir, hangi belgeler gerekir ve teklif edilen tutar ger\u00e7ek hasar\u0131 kar\u015f\u0131lamad\u0131\u011f\u0131nda ne yapmal\u0131s\u0131n\u0131z.<\/p>\n","protected":false},"author":2,"featured_media":1367,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[91],"tags":[],"class_list":["post-1366","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sigorta-tazminat"],"_links":{"self":[{"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/posts\/1366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/comments?post=1366"}],"version-history":[{"count":0,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/posts\/1366\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/media\/1367"}],"wp:attachment":[{"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/media?parent=1366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/categories?post=1366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pro-expert.rs\/tr\/wp-json\/wp\/v2\/tags?post=1366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}